Hawazai logo For Employees For Businesses

Hawazai is FREE! 
If you own or manage a service business, watch our introductory video here and you'll see why so many businesses are joining us.

It doesn't get easier than this

Customer scanning a Hawazai QR code to recognize an employee

1. Scan QR Code
(No app needed)

Selecting an employee to thank in the Hawazai flow

2. Select Employee
(Or choose multiple)

Leaving a gratitude message for an employee on Hawazai

3. Give Gratitude
(Leave optional message)

Customer prompted to leave a 5-star Google review after thanking an employee

4. 1 in 5 Leave 5-star
Google Review

Every great service brand faces the same challenge: how to keep employees motivated, consistent, and proud of their work while maintaining an exceptional customer experience. Hawazai solves that problem by turning real customer appreciation into a measurable driver of morale, performance, and reputation.

Customers simply scan a QR code and thank your team members directly. In seconds, your employees receive authentic recognition, and you gain the visibility and data that reveal how service is truly delivered on your floor, every day.

Hawazai captures the moments that usually go unseen: the “great job” a guest shares with a server, the quick compliment at the counter, the friendly interaction that makes someone’s day. Each one becomes a data point of motivation for your team, and a public reflection of your brand’s service excellence.

Service employee recognized through Hawazai

Boost Motivation and Retention

When employees feel appreciated, they stay longer and perform better. Hawazai transforms spontaneous customer gratitude into a continuous stream of positive reinforcement that keeps energy high and turnover low.
Instead of depending on incentives or pressure, your team’s drive comes from genuine recognition, the kind that builds loyalty on both sides of the counter.

Grow Your Brand with 5-Star Reviews

After thanking your team, customers are prompted to share their experience on Google, at that perfect moment of goodwill when they genuinely want to express appreciation.
Hawazai captures that impulse and makes it effortless: our AI suggests the review text, helping customers share their thoughts without the hassle of writing from scratch.

Prestige Car Wash team using Hawazai for employee recognition

The Impact Yo​u Can See

Since launching Hawazai, partner locations have seen a clear lift in customer engagement and review activity.
In one restaurant, the rate of new Google Reviews nearly doubled, and the new reviews were all 5-stars mentioning team members by name.

This growth reflects what happens when gratitude becomes visible: appreciation spreads, motivation rises, and results follow.

Cafe Landwer team members recognized through Hawazai

The Human Effect

Every “thank you” shared through Hawazai appears instantly in the Manager Feed, giving leaders a live view of how great service unfolds across their business. Managers celebrate wins on the spot.
Employees see their impact immediately, and customers walk away knowing they made someone’s day.

Those moments add up, building consistency, morale, and loyalty far beyond what traditional tools can deliver.

Built with real service businesses

Hawazai started with local operators and is now used by service businesses across the U.S. Each one uses Hawazai in its own way, but the impact is the same: happier teams, better service, and customers who notice the difference.

HOTBOX Pizza, Somerville — Hawazai customer
Il Casale, Belmont — Hawazai customer
Karma Asian Fusion, Wellesley — Hawazai customer
Banh Mi Oi, West Roxbury — Hawazai customer
Yeanie's Burgers, Dorchester — Hawazai customer
Kowloon Restaurant, Saugus — Hawazai customer
Mike and Patty's, Lexington — Hawazai customer
Prestige Car Wash, Cambridge — Hawazai customer
Oliver's Italian — Hawazai customer
Blue Island Oyster Bar, Lone Tree — Hawazai customer
The Wellington — Hawazai customer
Friendship BBQ, Allston — Hawazai customer
Mido Matcha, Cambridge — Hawazai customer
Nan Xiang Express, Boston Chinatown — Hawazai customer
Novo Lantern — Hawazai customer
Bakey, Quincy Market — Hawazai customer
Cafe Landwer, Back Bay — Hawazai customer
Common Craft, Burlington — Hawazai customer
Hawazai customer sticker display
Black Angus Steakhouse, Vancouver — Hawazai customer

Hear from a leader like you

“Hawazai has been great for morale! Everyone loves getting compliments and it's easy to like the comments made by customers. Hawazai spreads cheer and helps increase pride in a job well done! A++”

Jimmy Pratt
General Manager
Karma Asian Fusion

Get started in minutes

Hawazai is fr​ee, and 
no integration needed.

get hawazai for your team

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